As we received plenty of repeated questions from you, we decided to create this thread to post answers here. This thread will keep updating to help you solve your problems.
Add speed unit option to settings item.
Optimize the sensitivity of vehicle triggered emergency video and parking monitoring video.
Optimize video watermark style.
Fix some known problems.
How to update firmware on the 70mai APP?
Please follow the steps below to perform the firmware update.
1. Open the 70mai APP and tap> My devices. In the device list, find 70mai Dash Cam A800.
2. If there is available update of the firmware, a small red dot displays on the right side of the device name. Tap the name to enter the detailed device page and tapFirmware Update > Download New Firmware Version.
Note: Firmware download requires disconnecting the Wi-Fi connection to the dash cam.
3. After the download is completed, return to the homepage and reconnect the Dash Cam. After entering the preview screen, there will be a prompt Available update package detected. Push it to the Dash Cam?Tap Push and then connect the dash cam Wi-Fi to complete the push.
4. After the dash cam receives the update package, complete the update in the dash cam screen.
Note: The dash cam should be connected to an external power supply during the update.
5. After the update is completed, you can delete the local firmware package by tappingin the upper right corner of the firmware update page.
We will keep updating this thread, please contact us via firstname.lastname@example.org if you can not find your question on the list.
I have several issues with this update. Firstly the front camera stops recording after 2 minutes (set with 2 min recording interval). The rear camera seems to continue recording normally... Made a reset of the SD card (128 Gb samsung very fast card) Before the rear camera was not detected until I deconnect and reconnect it (after update)
Hi, I have another problem that I have noticed. After adjusting the time or synchronizing with the smartphone, at night when the cam remains off for a long time, it turns on again and goes back 2 hours. Is it a bug or am I something wrong?
Finally I found the reason that always put the time back by 2 hours even on the day of the precise adjustment. If it helps anyone, there is a default setting on automatic time adjustment, it was set to on. Now that I have turned it off, the time remains correct.
Hello, the camera shoots for hours every 15 or 20 days, sometimes in park, and drains the battery. It does this sometimes. Type of connection 1 cable is connected to the vehicle ignition 1 cable is connected in such a way that there is continuous electricity. The assembly was done in accordance with the booklet. This way he rarely shoots continuously. I think it has something to do with the software.
Please please provide time-lapse function for A800, it’s so important. Parking mode is not useful without it. I feel so bad I had just bought A800 then A800s was out and A800 is discontinued. Now A800 receives so little update.
Hi, do you encounter a problem when you use or have some suggestion about the dash cam A800? Which f ...
Hello! In version 1.0.9, the parking function does not work well. When this function is turned on, it sometimes does not record anything during normal operation. It also doesn't work well for others as a new post on the forum. there was no problem with it in version 1.0.6. It’s like going into endless parking mode, it only records for 30 seconds and the screen works normally. However, it does not record anything about the trip. Thanks for looking into the bug!
You asked if we have any suggestions: Improve the quality of the rear cam that needs it If possible, refine the quality of the front cam In particular conditions of against the sun the cam sees the white burnt sky When exiting the tunnels, the brightness adjustment is slow If possible improve the recording with codec h265 so that the file maintains the quality and decreases the weight If possible, reduce consumption so that you can consume less battery with the engine off Now you have some suggestions, what you think is necessary and possible, I think it will please many who have bought the cam on indigogo and who have believed in you, like me. It seems to me that many are asking for firmware updates. Now it's your turn to decide what to do ...
Hello! In version 1.0.9, the parking function does not work well. When this function is turned on, i ...
Hi, thank you for your feedback. Do you mean that it doesn't record videos even in normal recording mode? Currently I didn't encounter such problem and could you please send us a short video to show your problem? And you can contact us via email@example.com. We will help you solve your problem there.
You asked if we have any suggestions:
Improve the quality of the rear cam that needs it
If possibl ...
Thank you for your comment here. Since there is seldom video quality problems received, you can contact us via firstname.lastname@example.org and it would be great if you can attach a short video to show your problem. We value our users' suggestion but we can also access its numbers of feedback and necessity. What's more, if it is a aftersales issue, we will help you solve your problem. If it is suggestion, we also send it to our product team. They are two different concepts.
Thank you for your comment here. Since there is seldom video quality problems received, you can cont ...
I try to explain myself better: We all bought this great dash cam when only the idea was to build it, and as a result we got 2 upgrades. Others and I ask for some more updates, suggesting what the points of interest would be. You ask me if it's a suggestion or a problem and write 2 comments above: "M-DRV_1641982295292 Is there even possibility for new A800 firmware? Honest answer please.
Hi, currently this dash cam is out of stock and I am afraid that sigle point cannot be pushed forward. ". It means that you are not going to update the firmware ... Why ask people if they have any problems or suggestions if you don't want to update the firmware?
Hello, the camera has moments when it does not register in normal operation. And another annoying problem would be that if I disable the speed display it doesn't register anymore. The firmware is 1.0.9
Hello, the camera has moments when it does not register in normal operation. And another annoying pr ...
Hi Joyride, from what we have guessed they have no intention of updating the firmware, if I'm not mistaken they did 2 or maybe 3, then abandoned like the customers who bought it. And since they don't even answer you, I try to tell you what to do: the only chance you have is a hard reset if it doesn't work, download the latest firmware 1.0.9 ww and install it on top of what you have. If the problem persists the only one is to send it under warranty, if still covered. Good luck ...
Hi Joyride, from what we have guessed they have no intention of updating the firmware, if I'm not mi ...
Hi, we don't abandon our customers. As the dash cam A800 is out of stock now, the firmware update is kind of long. If you have any problems with this dash cam under warranty, you can contact us via email@example.com.
Please! Help us! The update have many bugs! The dash cam doesn't work after updating to this new ver ...
I believe that if you want them to read your request (I said they read they don't listen) you will have to do better, let me explain: you have to go into more detail about what is not working for you, once you have explained it in as much detail as possible, it ends there. no one will move ... I bet you will buy cams from this brand again, right?
I have the dual channel A800 and 70mai hard-wire kit. The dash-cam systems has been working pretty great right out of the box. But ever since I updated to 1.0.9ww last week, the dash cam will SOMETIMES fail to start when I start the engine (before I updated the firmware it used to just turn on and off with my car perfectly every single time).
At first I though it might just be the screen that didn't turn on, but after I did some tests I realized the dash-cam was not ON at all and it didn't record anything.
Another problem that has been bugging me is the time setting. I am in western Canada (GMT -8:00) and I wanted it to adjust the time according to the daylight saving time. But the clock on the dash-cam is permanently 1 hour later than the actual time. No matter how I set it, it's always 1 hour slower than the current time. Now I just gave up on setting the time.
I have only owned this dash cam system for less than 1 year, and I have been regretting ever since I read it somewhere that the A800 is officially considered "retired".
One of the problems never solved is the time. If you set a city it works, as soon as you turn it off and back on it changes the time either forwards or backwards as you please. And it's just one of many he's ever solved. But now abandoned like a dog they don't want anymore, together with their customers.