When i download a vid - the sound gets removed

M-DRV_1558203315974 23 Days+ 29

When i watch a vid via the app then i can hear the sound that has been recorded.

But after its downloaded to my phone (Galaxy S10e) - the video just becomes silenced with no sound at all.

It gives me a notification that the sound could not be supported.

Now its not a problem in my phone because i used a redmi note 4 before this one and the same has happened.

How do i solve this problem?

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