No sound on videos and can't find folders for down loaded videos Video problem

I have two problems.

1. The videos I play on my cell phone while WiFi connected to the 70mai all have sound.  When I take the chip out of the camera and put it in my computer none of the videos have sound.

2. I also can not find the album where I have down loaded the videos to the cell phone.  They are not on the chip nore in the phone.

Thank you

最后于 6 Months+ 被70mai编辑 ,原因:
New Post (8)
  • László Gyulai 8 Months+
    0 Quote 2Floor

    Download and install this:

    And you will have sound.

    8 Months+
  • 0 Quote 3Floor

    That is a chrome extension.  I have my files associated with movies and TV and/or windows media player.  Still now sound.  Thanks!

    8 Months+
  • 70mai 8 Months+
    0 Quote 4Floor
    What's your cam model?
    8 Months+
  • 0 Quote 5Floor
    8 Months+
  • 0 Quote 6Floor
    Also where are the folders located on the chip, camera, or phone that I download?
    8 Months+
  • 0 Quote 7Floor
    Hello??  Please answer?
    8 Months+
  • 0 Quote 8Floor
    Really not liking this junk camera and lazy support here...
    8 Months+
  • 70mai 6 Months+
    0 Quote 9Floor
    Videos can be download to the local album in APP. Then you can export it from the APP local album to your phone.
    But the videos can't be sent to phone album directly.
    6 Months+
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