My Dash Camp Pro does not mount securely to the GPS module. I continually have to press down on the camera for it to make connection. I have sent an email to support but received no response. How do I get this resolved?
This is a common problem and a design flaw. Connection does not secure via lock but rather totally depends on gravity when se slide it in the gps module. On a small bump though, it disconnects and you have to press down on it to secure it again. I have attached a spring running from roof till the dashcam so it keeps pushing it down as a temp solution to this.