Can anyone assist please? 70mai, is this a hardware problem you are familiar with, and are going to fix? Is there a way to identify the problematic batch/series of the cameras? This is very frastrating that no one's answering. Please assist.
My Dash Cam Pro En version has the same symptoms. The date on the back of the package is 2019.07. If this is an initial failure, it should be replaced. If it is a specification, fix this problem in the next firmware update.
The SN code on the package barcode label is D05D9757071. I ordered "Banggood" on August 19th and received the product on August 26th. I sent a movie to "email@example.com" on September 10th. I would really appreciate it if you could deal with these matters.
Bought one from Amazon with the same issue, but I have returned the camera because I thought it was defective. I have bought another one, this time from the oficial store on aliexpress, pending to arrive.
The defective one had the same date: 2019/07.
70mai, how did you fixed that problem , via update or replacing the device?
Hello, my s/n D05D9760034, prod. date 2019/07. I bought it in Kharkiv, Ukraine, at CITRUS store (https://www.citrus.ua/videoregistratory/videoregistrator-xiaomi-70mai-smart-dash-cam-pro-649172.html). Should I go to the store to get a replacement?
Hello. The serial number of my registrar is D05D97H1000. And it also has strange sounds, reminiscent of the sound of a flying helicopter. Release Date: 2019.07. Bought here: 4,009.68 rubles. 40% DISCOUNT | Original 70mai Dash Cam Pro 1944P speed and GPS coordinates ADAS 70mai pro Car camera Wi-Fi DVR voice control 24H Park 70 MAI https://s.click.aliexpress.com/e/mqBCb0e. What should I do to get rid of this sound?
In my 70mai Dash Self Pro, the same problem, when I turn on wi-fi, the clicks on the video recording are very powerful. I bought on aliexpress: https://goo-gl.su/8LZhuJ. Serial number: D05D98N0089. here is an example of video recording: https://www.youtube.com/watch?v=_sJV3mmEaC8.
Hey. The same problem 70mai Smart Dash Cam Pro. Noise and crackle on the record. Model: Midrive D02, Date: 2019.07. When connected to a smartphone on the record there is noise and crackling, the noise of a helicopter. https://youtu.be/oVDqjOu6314
Hello. I purchased 70 mail Pro dash cam. During the test, after connecting it to the phone app, I noticed strong audio interference in the video, similar to the noise of a helicopter. After further checking, I found that the problem only occurs when the WiFi hotspot in the camera is turned on, There is no noise when the wifi hotspot is turned off. SN D05D97G8426 Place of purchase: https://ru.aliexpress.com/item/32932934778.html?spm=a2g0s.90423126.96.36.199c2533edUWzZM0 Thank you.
Hello again. On your recommendation turned to the seller. The seller refused to change the goods, explained that his warranty is 7 days from the date of receipt of the goods and sent me back to you, advised to send you the goods for repair. Screenshot of the seller's response attached.
hello again. On your recommendation turned to the seller. The seller refused to change the goods, explained that his warranty is 7 days from the date of receipt of the goods and sent me back to you, advised to send you the goods for repair. Screenshot of the seller's response attached.
Hey. At your recommendation, contacted the seller. He refused to change the goods, said that his guarantee is 7 days from the receipt of the goods and advised to send you the goods for repair. I’m attaching a screenshot of the correspondence.
Hey. The seller refuses to replace the defective goods. Two of the DVRs S/N: D05D97H2552 and D05D97H4787, Date: 2019.07. I have written to you about this before. Seller: Shenzhen QSS Electronics Co., Ltd, Order: 5000536571361109. https://ru.aliexpress.com/item/32947440270.html?spm=a2g0s.122695188.8.131.52ce7a2eyiTDot
Написал им, объяснил, в чем проблема.Продавец попросил видео: Не могли бы вы показать эту проблему на видео?Сильвия.Отправил.Получил ответ, такой она пишет похожи всем: Гарантия на наши товары составляет 7 дней после получения пакета. В течение этого периода клиент может вернуть товар или попросить о возврате.
Зачем запрашивать видео, если проблему не собирались решать?
Hello! I have the same problem. The second problem is this: If you turn off Wi-Fi, then sound noises are also present, just turn off the screen with the phrase "Turn off screen". When the "Turn on screen" display is turned on, the sound noise disappears. Date 2019.07 S/N D05D9753810 Seller: "70mai Official Store"
Hello again! Seller ask to provide video of the problem. After I do it, he refused to change with standart answer: 7 days warranty and so on. Funny fact, I received package yesterday. Hope on your help with this seller. :)
Hello. I just receive and test my new 70mai Dash Cam Pro and noticed there are a sound distortion, it sounds like a helicopter. SN D05D97G5407 Purchased here: https://ru.aliexpress.com/item/32932934778.html?spm=a2g0s.90423184.108.40.2068a33edDkT7qG Thank you.
Hello . I also bought a defective device. I also have helicopter noise and ticking on the record! I would really appreciate it if you could deal with these issues. Seller Shenzhen QSS Electronics Co., Ltd Order Number: 8002841575516164 Production Date 2019.07 SN05D97G5565
this is radio frequency interference with the mic and speaker. mute the mic and you wont hear it. same if you disable wifi. xiaomi can either better isolate the mic/speaker circuits or put a filter in there. not a deal breaker
Я имею такую же проблему. Купил тут: https://ru.aliexpress.com/item/32955115436.html?spm=a2g0s.90423220.127.116.11d5d33edCgoXI Заказ №: 5000599931844702 Магазин: ENKLOV Online Store Пример проблемы со звуком (мой): https://www.youtube.com/watch?v=AqcMuoytr5U&feature=youtu.be
Hello! Same problem on my 70mai Smart Dash Cam Pro Model: Midrive D02 Date: 2019.07 SN: D05D97G5094 Seller: 70mai Official Store Video: https://www.youtube.com/watch?v=IAYM-uBaZC0 and https://www.youtube.com/watch?v=PTLplBGgGFY
Same problem on my 70mai Smart Dash Cam Pro Model: Midrive D02 Date: 2019.09 SN: D05D98N6575 Seller:ingvosen https://www.ebay.com/itm/Xiaomi-70mai-Dash-Cam-Pro-WiFi-Car-DVR-Camera-Video-Recorder-With-GPS-Module/293171789621?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649 my email: firstname.lastname@example.org
Hello . My problem ( Strong ticking and helicopter-like noises in video recordin when the Wi-Fi Hotspot in the camera is ON) on my 70mai Smart Dash Cam Pro Model: Midrive D02 Date: 2019.07 SN: D05D97G6377 Seller: 70mai Official Store AliExpress Order number: 8002442732947508
Hello! Same problem on my 70mai Smart Dash Cam Pro Model: Midrive D02 Date: 2019.07 SN: D05D97G5477 Seller: 70mai Official Store I've bought a new 70mai Pro dash cam, and while testing it at home after connecting it to the phone app, I've noticed a strong ticking and helicopter-like noises in video recording.
Здравствуйте. Когда будут Ваши ответы на наши обрашения.? Когда будет решена проблема наших видеорегистраторов. Получается что Нам изначально продают бракованный, и сырой товар. Ваш официальный магазин не принимает ни каких мер. Зная что 70mai Pro Dash Cam даты выпуска 2019.06-07 бракованные, Вы продолжаете их пробовать. Ждём от вас ответа. С Уважением.
Hello, I have the same problem with the sound - it's ticking and cracking. Serial number: D05D98N1601 Date: 2019.08 Order number: 8002984559439128 Ordered here: https://www.aliexpress.com/item/Original-70mai-Dash-Cam-Pro-1944P-Speed-Coordinates-GPS-ADAS-70mai-pro-Car-Dash-Camera-WiFi/32931282121.html?spm=a2g0s.9042318.104.22.168f733edDRlwd7
Проблема теже как и у многих людей имеет вертолётный шум. Заводской брак,заказывал с доставкой РФ.https://ru.aliexpress.com/item/32931282121.html?spm=a2g0s.9042322.214.171.1243b33edzLHgf7 Серийный номер;D05D97G4399 Дата:2019.07 Номер заказа:8004379998128007
Hello, my dash cam pro has the same sound problem when WiFi is turned on (like many other people's). It's crackling, ticking and sounds like a helicopter. I just received the camera from aliexpress and I am very frustrated about this.
Serial number: D05D96N1620 Date: 2019.06 Ordered in aliexpress - ENKLOV Online Store ( https://www.aliexpress.com/snapshot/0.html?spm=a2g0s.90426126.96.36.199f4733edvrWOf3&orderId=8003623080655301&productId=32955115436 ) Order number: 8003623080645301
Here's the issue with sound on a video i just uploaded from the dashcam: https://drive.google.com/open?id=1qH1sDWePJB6lgTGmkls5YBriZWhMjaGF
You issue need to be resolved by replace the device. Not restore to the factory default, please send the website link of the seller. We will try to contact the seller if they are authorized seller. Meanwhile, you can talk to the seller that the official tech support said that he need to send you a replacement.