Strong ticking and helicopter-like noises in video recordin when the Wi-Fi Hotspot in the camera is ON Video problem


Hi,

I've bought a new 70mai Pro dash cam, and while testing it at home after connecting it to the phone app, I've noticed a strong ticking and helicopter-like noises in video recording.

After investigating, I found that the problem occurs only when the Wi-Fi Hotspot in the camera is ON. 

There is no noise when turning off the Wi-Fi Hotspot. 

So I've replaced the camera with a new 70mai Pro and also bought another 70mai Pro - and the problem occurs in both cameras.

Is this a problem you are familiar with? is it hardware issue?

what should I do?

This video demonstrates the problem, it's not mine, but it's exactly the problem described: https://youtu.be/f6hx-x715AA


Best regard,

A frastrated customer.



最后于 20 Days+ 被70mai编辑 ,原因:
New Post (228)
  • 0 Quote 2Floor

    Can anyone assist please?
    70mai, is this a hardware problem you are familiar with, and are going to fix?
    Is there a way to identify the problematic batch/series of the cameras?
    This is very frastrating that no one's answering.
    Please assist. 

    最后于 3 Months+ 被M-DRV_1565352428859编辑 ,原因:
    3 Months+
  • 0 Quote 3Floor

    pleas be addvised that if I'll not get assistance in the next 5 minutes, I'm going to publish this issue in all known social media. Facebook, Twitter, Instagram, etc.


    3 Months+
  • 0 Quote 4Floor
    My Dash Cam Pro En version has the same symptoms. 
    The date on the back of the package is 2019.07. 
    If this is an initial failure, it should be replaced. 
    If it is a specification, fix this problem in the next firmware update.
    3 Months+
  • 70mai 3 Months+
    0 Quote 5Floor
    We're so sorry about this.Please tell us the SN code of your dash cam and your purchase links.
    We have fixed this problem, please don't worry.
    3 Months+
  • 0 Quote 6Floor
    The SN code on the package barcode label is D05D9757071.
    I ordered "Banggood" on August 19th and received the product on August 26th.
    I sent a movie to "help@70mai.com" on September 10th.
    I would really appreciate it if you could deal with these matters.

    Thank you.
    3 Months+
  • 70mai 2 Months+
    0 Quote 7Floor
    M-DRV_1566273615722 The SN code on the package barcode label is D05D9757071. I ordered "Banggood" on August 1 ...

    Please contact your seller to for a new dash cam.

    最后于 2 Months+ 被70mai编辑 ,原因:
    2 Months+
  • 0 Quote 8Floor
    Bought one from Amazon with the same issue, but I have returned the camera because I thought it was defective. I have bought another one, this time from the oficial store on aliexpress, pending to arrive.

    The defective one had the same date: 2019/07.

    70mai, how did you fixed that problem , via update or replacing the device?
    2 Months+
  • 0 Quote 9Floor
    I have the same, it appears in every pro version
    2 Months+
  • 70mai 2 Months+
    0 Quote 10Floor
    M-DRV_1564708167527 I have the same, it appears in every pro version
    Please send us SN code, and contact your seller for a new dash cam. 
    2 Months+
  • 0 Quote 11Floor
    I have the same thing with the wi-fi turned on,
    2 Months+
  • 0 Quote 12Floor
    sn D05D97G9218, the seller here: https://ru.aliexpress.com/item/32931282121.html?spm=a2g0s.9042311.0.0.5cfb33edHQsyqu
    2 Months+
  • 0 Quote 13Floor
    Hello, my s/n D05D9760034, prod. date 2019/07.
    I bought it in Kharkiv, Ukraine, at CITRUS store (https://www.citrus.ua/videoregistratory/videoregistrator-xiaomi-70mai-smart-dash-cam-pro-649172.html). Should I go to the store to get a replacement? 
    2 Months+
  • 0 Quote 14Floor
    Hello.  The serial number of my registrar is D05D97H1000.  And it also has strange sounds, reminiscent of the sound of a flying helicopter.  Release Date: 2019.07.  Bought here: 4,009.68 rubles.  40% DISCOUNT |  Original 70mai Dash Cam Pro 1944P speed and GPS coordinates ADAS 70mai pro Car camera Wi-Fi DVR voice control 24H Park 70 MAI
     https://s.click.aliexpress.com/e/mqBCb0e.  What should I do to get rid of this sound?
    2 Months+
  • 0 Quote 15Floor

    Здравствуйте. Я купил 70 mai smart dash cam pro midrive D02. Есть проблема с звуком при включённом WiFi. 

    上传的附件:
    2 Months+
  • 0 Quote 16Floor
     Покупал на aliexpress. Что мне делать? 
    2 Months+
  • 0 Quote 17Floor

    Покупал здесь 

    上传的附件:
    2 Months+
  • 0 Quote 18Floor
    In my 70mai Dash Self Pro, the same problem, when I turn on wi-fi, the clicks on the video recording are very powerful. I bought on aliexpress: https://goo-gl.su/8LZhuJ. Serial number: D05D98N0089. here is an example of video recording: https://www.youtube.com/watch?v=_sJV3mmEaC8.
    2 Months+
  • 0 Quote 19Floor


    Here is a photo of the box

    上传的附件:
    2 Months+
  • 0 Quote 20Floor
    Hey.
    The same problem 70mai Smart Dash Cam Pro. Noise and crackle on the record.
    Model: Midrive D02, Date: 2019.07. 
    When connected to a smartphone on the record there is noise and crackling, the noise of a helicopter.
    https://youtu.be/oVDqjOu6314

    Bought 2 DVRs S/N:
      D05D97H2552
      D05D97H4787
    Date: 2019.07
    Bought here:
    https://ru.aliexpress.com/item/32947440270.html?spm=a2g0s.9042311.0.0.6f0d33edL42QGV
    2 Months+
  • 0 Quote 21Floor


    2 Months+
  • 0 Quote 22Floor
    Hello.
    I purchased 70 mail Pro dash cam. During the test, after connecting it to the phone app, I noticed strong audio interference in the video, similar to the noise of a helicopter.
    After further checking, I found that the problem only occurs when the WiFi hotspot in the camera is turned on, There is no noise when the wifi hotspot is turned off.
    SN D05D97G8426
    Place of purchase: https://ru.aliexpress.com/item/32932934778.html?spm=a2g0s.9042311.0.0.4c2533edUWzZM0
    Thank you.
    2 Months+
  • 0 Quote 23Floor
    Seller 70mai Official Store
    2 Months+
  • 70mai 2 Months+
    1 Quote 24Floor
    We're terribly sorry about this, please contact your seller to change new one.
    We have found and optimize this problem. Sorry for this again.
    2 Months+
  • 0 Quote 25Floor


    Hello again. On your recommendation turned to the seller. The seller refused to change the goods, explained that his warranty is 7 days from the date of receipt of the goods and sent me back to you, advised to send you the goods for repair. Screenshot of the seller's response attached.


    2 Months+
  • 0 Quote 26Floor

    Hello!
    Same problem on my 70mai Smart Dash Cam Pro
    Model: Midrive D02
    Date: 2019.07
    SN: D05D97G5156

    Seller: 70mai Official Store (https://www.aliexpress.com/item/32931282121.html?spm=a2g0s.12269583.0.0.40b846029L0Yur)

    2 Months+
  • 0 Quote 27Floor

       I also turned to the seller.  The seller replied that I should contact China.  What should I do?  Open a dispute?

    2 Months+
  • 70mai 2 Months+
    0 Quote 28Floor
    M-DRV_1570616462118 Hello again. On your recommendation turned to the seller. The seller refused to change the goods, ex ...
    Sorry about this, 70mai official store's customer service will contact you to give you a replacement.
    If you are in a hurry, you can contact the official store directly.
    2 Months+
  • 70mai 2 Months+
    0 Quote 29Floor
    M-DRV_1570557539383    I also turned to the seller.  The seller replied that I should contact ...
    Sorry about this, 70mai official store's customer service will contact you to give you a replacement.
    If you are in a hurry, you can contact the official store directly. 
    2 Months+
  • 0 Quote 30Floor
    70mai Извините, клиентская служба 70mai свяжется с вами, чтобы дать вам замену ...

    So I contacted the official seller:

     https://s.click.aliexpress.com/e/uhHMmFo.  And it was he who told me that you need to seek help in China.


    2 Months+
  • 0 Quote 31Floor

    hello again. On your recommendation turned to the seller. The seller refused to change the goods, explained that his warranty is 7 days from the date of receipt of the goods and sent me back to you, advised to send you the goods for repair. Screenshot of the seller's response attached.

    上传的附件:
    2 Months+
  • 70mai 2 Months+
    0 Quote 32Floor
    M-DRV_1570557539383 70mai Извините, клиентская служба 70mai свяжется с вами, чтобы дать вам замену . ...
    Please send your order number.
    2 Months+
  • 70mai 2 Months+
    0 Quote 33Floor
    M-DRV_1570011018420 hello again. On your recommendation turned to the seller. The seller refused to change the goods, ex ...
    Please send your order number.
    2 Months+
  • 0 Quote 34Floor

    Hey. At your recommendation, contacted the seller. He refused to change the goods, said that his guarantee is 7 days from the receipt of the goods and advised to send you the goods for repair. I’m attaching a screenshot of the correspondence.

    What should I do?

    上传的附件:
    2 Months+
  • 70mai 2 Months+
    0 Quote 35Floor
    M-DRV_1570287729952 Hey. At your recommendation, contacted the seller. He refused to change the goods, said that his gua ...
    We have got your order number, official store's customer service will contact you soon.
    2 Months+
  • 0 Quote 36Floor
    Hey. The seller refuses to replace the defective goods. Two of the DVRs S/N: D05D97H2552 and D05D97H4787,
    Date: 2019.07. I have written to you about this before. Seller: Shenzhen QSS Electronics Co., Ltd, Order: 5000536571361109.
    https://ru.aliexpress.com/item/32947440270.html?spm=a2g0s.12269583.0.0.14ce7a2eyiTDot
    2 Months+
  • 0 Quote 37Floor


    2 Months+
  • 0 Quote 38Floor
    70mai Please send your order number.

    Order Number: 5000272618847390

    2 Months+
  • 0 Quote 39Floor
    Opened a dispute on aliexpress. In less than twenty-four hours the dispute was closed in my favor. Thank you for your attention.
    2 Months+
  • 1 Quote 40Floor

    Здравствуйте! Проблема такая же 70mai Smart Dash Cam Pro.Продавец 70mai Официальный магазин.

    https://ru.aliexpress.com/item/32931282121.html?spm=a2g0s.12269583.0.0.5ee64602Upiaz4

    Написал им, объяснил, в чем проблема.Продавец попросил видео: Не могли бы вы показать эту проблему на видео?Сильвия.Отправил.Получил ответ, такой она пишет похожи всем: Гарантия на наши товары составляет 7 дней после получения пакета. В течение этого периода клиент может вернуть товар или попросить о возврате.

    Зачем запрашивать видео, если проблему не собирались решать?

    SN: D05L96F7447

    Заказ №  5000138426569193

    https://youtu.be/HPqJqumcXsE?spm=a2g0s.imconversation.0.0.11563e5ffy5qxy

    Что делать?Открывать спор?


    上传的附件:
    2 Months+
  • 0 Quote 41Floor
    Hello! 
    I have the same problem.
    The second problem is this:
    If you turn off Wi-Fi, then sound noises are also present, just turn off the screen with the phrase "Turn off screen".
    When the "Turn on screen" display is turned on, the sound noise disappears.
    Date 2019.07   S/N D05D9753810
    Seller:  "70mai Official Store"
    2 Months+
  • 0 Quote 42Floor

    hello again order number 5000516474404930 this is the order number for aliexpress seller 70 mail Official Store

    2 Months+
  • 70mai 2 Months+
    0 Quote 43Floor
    M-DRV_1570729884065 Hello! I have the same problem. The second problem is this: If you turn off Wi-Fi, then sound no ...
    Please send your order number. 
    2 Months+
  • 0 Quote 44Floor
    M-DRV_1570647449959 Hello!Same problem on my 70mai Smart Dash& ...
    Hello again!
    Seller ask to provide video of the problem. After I do it, he refused to change with standart answer: 7 days warranty and so on. 
    Funny fact, I received package yesterday.
    Hope on your help with this seller. :) 
    2 Months+
  • 0 Quote 45Floor

    Strong ticking and helicopter-like noises in video recordin when the Wi-Fi Hotspot in the camera is ON WiFi connectionVideo problem


    2 Months+
  • 0 Quote 46Floor
    70mai Please send your order number.
    №: 8003168479029324
    2 Months+
  • 70mai 2 Months+
    0 Quote 47Floor
    M-DRV_1570729884065 №: 8003168479029324
    The customer service has sent you the return address.
    2 Months+
  • 0 Quote 48Floor
    Serial number D05D97G4911, the item writes the sound of a helicopter! Will they change by guarantee?
    2 Months+
  • 0 Quote 49Floor
    Hello.
    I just receive and test my new 70mai Dash Cam Pro and noticed there are a sound distortion, it sounds like a helicopter.
    SN D05D97G5407
    Purchased here: https://ru.aliexpress.com/item/32932934778.html?spm=a2g0s.9042311.0.0.298a33edDkT7qG
    Thank you.
    2 Months+
  • 0 Quote 50Floor

    D05D97G3908, writes the sound of a helicopter! What to do?

    Order No: 5000590889125946

    https://ru.aliexpress.com/item/32920105609.html?spm=a2g0s.9042311.0.0.184933edxv6rNl

    最后于 2 Months+ 被M-DRV_1570806349804编辑 ,原因:
    2 Months+
  • 0 Quote 51Floor
    Магазин предложил отправить регистратор к ним на ремонт.
    2 Months+
  • 0 Quote 52Floor

    Hello, 70Mai.

    I bought Dash Cam pro with the same hlicopter noise problem on Aliexpress.

    https://ru.aliexpress.com/item/32931282121.html?spm=a2g0s.9042311.0.0.1b0133edbZsRr7

    Waiting for your reply about this issue.

    Thank you.

    2 Months+
  • 70mai 2 Months+
    0 Quote 53Floor
    M-DRV_1570787566142 Serial number D05D97G4911, the item writes the sound of a helicopter! Will they change by guarantee?
    Please contact 70mai official store directly. Official store's customer service will give you a replacement.
    2 Months+
  • 70mai 2 Months+
    0 Quote 54Floor
    M-DRV_1570806714128 Hello. I just receive and test my new 70mai Dash Cam Pro and noticed there are a sound distortion, ...
    Please contact 70mai official store directly. Official store's customer service will give you a replacement.
    2 Months+
  • 0 Quote 55Floor

    Hello. Have a problem "helicopter sound" with my 70mai smart dash cam pro.

     Seller: Xistore (Belarus, Grodno).

    SN:D05D97G5024

    6971669782139

    Date: 2019 07

    最后于 1 Months+ 被M-DRV_1570881953877编辑 ,原因:
    1 Months+
  • 0 Quote 56Floor

    Hi! Same problem on my 70mai Smart Dash Cam Pro with helicopter sound. Date 2019.07   S/N D05D97G8140
    Seller:  "70mai Official Store"

    1 Months+
  • 0 Quote 57Floor
    Hello . I also bought a defective device. I also have helicopter noise and ticking on the record!
    I would really appreciate it if you could deal with these issues.
    Seller Shenzhen QSS Electronics Co., Ltd
    Order Number: 8002841575516164
    Production Date 2019.07
    SN05D97G5565
    1 Months+
  • 0 Quote 58Floor
    M-DRV_1565352428859 Can anyone assist please?70mai, is this a hard ...
    this is radio frequency interference with the mic and speaker. mute the mic and you wont hear it. same if you disable wifi. xiaomi can either better isolate the mic/speaker circuits or put a filter in there. not a deal breaker
    1 Months+
  • 0 Quote 59Floor

    Я имею такую же проблему.
    Купил тут: https://ru.aliexpress.com/item/32955115436.html?spm=a2g0s.9042311.0.0.7d5d33edCgoXI
    Заказ №: 5000599931844702
    Магазин: ENKLOV Online Store
    Пример проблемы со звуком (мой): https://www.youtube.com/watch?v=AqcMuoytr5U&feature=youtu.be

    Моя почта: f89@live.ru

    1 Months+
  • Olegka 1 Months+
    0 Quote 60Floor
    Hello!
    Same problem on my 70mai Smart Dash Cam Pro
    Model: Midrive D02
    Date: 2019.07
    SN: D05D97G5094
    Seller: 70mai Official Store
    Video: https://www.youtube.com/watch?v=IAYM-uBaZC0
    and https://www.youtube.com/watch?v=PTLplBGgGFY
    1 Months+
  • engcrp 1 Months+
    0 Quote 61Floor
    upgrade to ios 13.1.3 is working
    1 Months+
  • 0 Quote 62Floor
    Same problem on my 70mai Smart Dash Cam Pro
    Model: Midrive D02
    Date: 2019.09
    SN: D05D98N6575
    Seller:ingvosen 
    https://www.ebay.com/itm/Xiaomi-70mai-Dash-Cam-Pro-WiFi-Car-DVR-Camera-Video-Recorder-With-GPS-Module/293171789621?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649
    my email: raitisb43@inbox.lv
    1 Months+
  • 0 Quote 63Floor
    Hello . My problem ( Strong ticking and helicopter-like noises in video recordin when the Wi-Fi Hotspot in the camera is ON)     on my 70mai Smart Dash Cam Pro
    Model: Midrive D02
    Date: 2019.07
    SN: D05D97G6377
    Seller: 70mai Official Store AliExpress 
    Order number: 8002442732947508
    1 Months+
  • 0 Quote 64Floor

    Привет. У меня есть 70mai Smart Dash Cam Pro Pro, где у меня есть проблема.

     Модель: Midrive D02

     Дата: 2019.07

     SN: D05D97G8007

     Продавец: 70mai Официальный магазин на AliExpress Количество

     Заказ: 5000661998154595




    1 Months+
  • 0 Quote 65Floor
    Hello!
    Same problem on my 70mai Smart Dash Cam Pro
    Model: Midrive D02
    Date: 2019.07
    SN: D05D97G5477
    Seller: 70mai Official Store
    I've bought a new 70mai Pro dash cam, and while testing it at home after connecting it to the phone app, I've noticed a strong ticking and helicopter-like noises in video recording.
    1 Months+
  • 1 Quote 66Floor
    Здравствуйте. Когда будут Ваши ответы на наши обрашения.? Когда будет решена проблема наших видеорегистраторов. Получается что Нам изначально продают бракованный, и сырой товар. Ваш официальный магазин не принимает ни каких мер. Зная что 70mai Pro Dash Cam даты выпуска 2019.06-07 бракованные, Вы продолжаете их пробовать. Ждём от вас ответа. С Уважением.
    1 Months+
  • 70mai 1 Months+
    0 Quote 67Floor
    M-DRV_1570881953877 Hello. Have a problem "helicopter sound" with ...
    Thanks for your message, You can contact the seller for asking replacement service.
    1 Months+
  • 70mai 1 Months+
    0 Quote 68Floor
    M-DRV_1570778637735 Hi! Same problem on my 70mai Smart Dash Cam Pro with helicopter sound. Date 2019.07 &nb ...
    Thanks for your message, You can contact the official store for asking replacement service.
    1 Months+
  • 70mai 1 Months+
    0 Quote 69Floor
    M-DRV_1570896496060 Hello . I also bought a defective device. I also have helicopter noise and ticking on the record! I ...
    Thanks for your message, You can contact the seller for asking replacement service.
    1 Months+
  • 70mai 1 Months+
    0 Quote 70Floor
    M-DRV_1570977079391 Я имею такую же проблему.Купил тут: https://ru ...
    Hi, could you tell me the SN number of your device?
    1 Months+
  • 70mai 1 Months+
    0 Quote 71Floor
    Olegka Hello! Same problem on my 70mai Smart Dash Cam Pro Model: Midrive D02 Date: 2019.07 SN: D05D97G5 ...
    Thanks for your message, You can contact the official store for asking replacement service.
    1 Months+
  • 70mai 1 Months+
    0 Quote 72Floor
    M-DRV_1571064282388 Same problem on my 70mai Smart Dash Cam Pro Model: Midrive D02 Date: 2019.09 SN: D05D98N6575 Sel ...
    Thanks for your message, You can contact the seller for asking replacement service.
    1 Months+
  • 70mai 1 Months+
    0 Quote 73Floor
    M-DRV_1570169297251 Hello . My problem ( Strong ticking and helicopter-like noises in video recordin when the Wi-Fi Hots ...
    Thanks for your message, You can contact the official store for asking replacement service.
    1 Months+
  • 70mai 1 Months+
    0 Quote 74Floor
    M-DRV_1571283886448 Привет. У меня есть 70mai Smart Dash Cam Pro Pro, где у меня есть проблема. Модель: Midrive ...
    Your device also have Strong ticking and helicopter-like noises?
    1 Months+
  • 70mai 1 Months+
    0 Quote 75Floor
    M-DRV_1571329792541 Hello! Same problem on my 70mai Smart Dash Cam Pro Model: Midrive D02 Date: 2019.07 SN: D05D97G5 ...
    Thanks for your message, You can contact the official store for asking replacement service. Don't forget to tell them your order number.
    1 Months+
  • 70mai 1 Months+
    0 Quote 76Floor
    M-DRV_1571283886448 Здравствуйте. Когда будут Ваши ответы на наши обрашения.? Когда будет решена проблема наших видеорег ...
    Sorry for the delayed reply. I'm not familiar with Russian, that's the reason I can not recognize the communication record. 
    1 Months+
  • 0 Quote 77Floor
       Добрый день. Да мой 70mai Smart Dash Cam Pro имеет тиканье, и шум вертолета. С Уважением
    1 Months+
  • 70mai 1 Months+
    0 Quote 78Floor
    M-DRV_1571283886448 Добрый день. Да мой 70mai Smart Dash Cam Pro имеет тиканье, и шум вертолета. С Уважением
    You can contact the official store for asking replacement service. what's the pictures you provided mainly talking about?
    1 Months+
  • 0 Quote 79Floor
    Hello, I have the same problem with the sound - it's ticking and cracking.
    Serial number: D05D98N1601 
    Date: 2019.08
    Order number:  8002984559439128
    Ordered here: https://www.aliexpress.com/item/Original-70mai-Dash-Cam-Pro-1944P-Speed-Coordinates-GPS-ADAS-70mai-pro-Car-Dash-Camera-WiFi/32931282121.html?spm=a2g0s.9042311.0.0.17f733edDRlwd7
    1 Months+
  • 2 Quote 80Floor

    Hello. I have problem with 'helicopter sound'.  I told for seller do not send me date manufacturing 07/19. But they send it to me. https://youtu.be/_xAqqeK2DGM



    date manufacturing 07/2019 serial D05D97H1123

    Seller https://ru.aliexpress.com/item/32947440270.html

    1 Months+
  • 0 Quote 81Floor
    70mai We're so sorry about this.Please tell us the SN code of your dash cam and your purchase links. We h ...
    When date of manufacturing don't have this problem?
    1 Months+
  • 70mai 1 Months+
    0 Quote 82Floor
    M-DRV_1568042132902 When date of manufacturing don't have this problem?
    The majority of our products don't have such a problem, and your replacement will work great. Did you contact the seller for asking replacement?
    1 Months+
  • 0 Quote 83Floor
    Hello, I have the same problem with the sound
    Serial number: D05D97G4438
    Date: 2019.07
    Order number:  5000835527334083
    Ordered here: https://70mai.ru.aliexpress.com/store/4257014
    1 Months+
  • Sergey 1 Months+
    0 Quote 84Floor
    Hello, my dashcam has sound problem when WiFi is turned on (like many other people's). It's ticking, cracking and sounds like a helicopter.

    Serial number: D05D98N4708
    Date: 2019.09
    Order number:  3000251829636798
    Ordered in 70mai Official Store: https://70mai.de.aliexpress.com/store/4257014
    1 Months+
  • 70mai 1 Months+
    0 Quote 85Floor
    Sergey Hello, my dashcam has sound problem when WiFi is turned on (like many other people's). It's ticking, ...
    @Sergey  We have got your order number, the official store's customer service will contact you.
    1 Months+
  • 70mai 1 Months+
    0 Quote 86Floor
    M-DRV_1571865063380 Hello, I have the same problem with the sound Serial number: D05D97G4438 Date: 2019.07 Order numb ...
    @M-DRV_1571865063380   We have got your order number, the official store's customer service will contact you.
    1 Months+
  • 0 Quote 87Floor

    Hello, my dashcam has sound problem when WiFi is turned on (like many other people's). It's ticking, cracking and sounds like a helicopter.

    Serial number: D05D97G4544
    Date: 2019.07
    Order number: 5000852187256520
    Ordered in 70mai Official Store: https://ru.aliexpress.com/item/32920105609.html?spm=a2g0s.9042311.0.0.1e7633edFRCadP

    1 Months+
  • 70mai 1 Months+
    0 Quote 88Floor
    M-DRV_1571939345278 Hello, my dashcam has sound problem when&n ...
    @M-DRV_1571939345278  Hi,you can contact the seller directly for asking an replacement. Did you contact them before?
    1 Months+
  • 0 Quote 89Floor
    Проблема теже как и у многих людей имеет вертолётный шум. Заводской брак,заказывал с доставкой РФ.https://ru.aliexpress.com/item/32931282121.html?spm=a2g0s.9042311.0.0.793b33edzLHgf7       Серийный номер;D05D97G4399 Дата:2019.07 Номер заказа:8004379998128007                              
    1 Months+
  • Sergey 1 Months+
    0 Quote 90Floor
    70mai @Sergey We have got your order number, the official store's customer service will contact you.
    Thank you, they just contacted me and we agreed about further steps
    1 Months+
  • 0 Quote 91Floor
    70mai @M-DRV_1571939345278 Hi,you can contact the seller directly for asking an replacement. Did you cont ...
    Hi, contacted the seller, he offered to send the goods back to China.
    1 Months+
  • 0 Quote 92Floor
    Привет.  У меня такая же проблема.  Шум на звуке.  Помогите. 
    Номер заказа: 5000847525728898
    Серийный номер: D05D97G5086
    Дата произаодства: 05.06.2019
    1 Months+
  • 0 Quote 93Floor

    Hello, my dash cam pro has the same sound problem when WiFi is turned on (like many other people's). It's crackling, ticking and sounds like a helicopter. I just received the camera from aliexpress and I am very frustrated about this.

    Serial number: D05D96N1620
    Date: 2019.06
    Ordered in aliexpress -  ENKLOV Online Store ( https://www.aliexpress.com/snapshot/0.html?spm=a2g0s.9042647.0.0.2f4733edvrWOf3&orderId=8003623080655301&productId=32955115436 )
    Order number: 8003623080645301

    Here's the issue with sound on a video i just uploaded from the dashcam: https://drive.google.com/open?id=1qH1sDWePJB6lgTGmkls5YBriZWhMjaGF

    https://drive.google.com/file/d/1HUehbTRCIEJtlxP5PRBP3bedNmd3g5_b/view?usp=sharing

    Thanks in advance.

    最后于 1 Months+ 被M-DRV_1572288971860编辑 ,原因: Included video with issue
    1 Months+
  • 70mai 1 Months+
    0 Quote 94Floor
    Sergey Thank you, they just contacted me and we agreed about further steps
    So glad to hear this
    1 Months+
  • 70mai 1 Months+
    0 Quote 95Floor
    M-DRV_1572177601985 Привет. У меня такая же проблема. Шум на звуке. Помогите. Номер заказа: 5000847525728898 Серий ...
    Please contact the seller for getting after-sales service, it's their duty to serve you.
    1 Months+
  • 70mai 1 Months+
    0 Quote 96Floor
    M-DRV_1572288971860 Hello, my dash cam pro has the same&a ...
    Please contact the seller for getting after-sales service, it's their duty to serve you.
    1 Months+
  • 0 Quote 97Floor
    70mai Please contact the seller for getting after-sales service, it's their duty to serve you.

    Of course I contacted them, they just asked if i tried to restore to factory settings, which I did and it didn’t help, then they just started ignoring my messages and stopped responding.  


    Contact the seller and that's everything you can say? Should I open dispute on aliexpress or what?

    1 Months+
  • 0 Quote 98Floor
    Hello,dear friend!  my dash cam pro has the same sound problem when WiFi is turned on (like many other people's). It's crackling, ticking and sounds like a helicopter.


    Video https://cloud.mail.ru/public/soER/4yuavWTUP

    Unpaking  https://cloud.mail.ru/public/vRzo/jkJGmjuyG

    Serial number: D05D97G6069
    Date: 2019.07

    Ordered in aliexpress - 
    Shenzhen QSS Electronics Co.,Ltd
    1 Months+
  • 70mai 1 Months+
    0 Quote 99Floor
    M-DRV_1572288971860 70mai Please contact the seller for getting after-sales service, it's the ...
    You issue need to be resolved by replace the device. Not restore to the factory default, please send the website link of the seller. We will try to contact the seller if they are authorized seller. Meanwhile, you can talk to the seller that the official tech support said that he need to send you a replacement.
    1 Months+
  • 70mai 1 Months+
    0 Quote 100Floor
    M-DRV_1572431105716 Hello,dear friend! my dash cam pro has the same sound problem when WiFi is turned on (like many oth ...
    Please contact the seller for asking a replacement.
    1 Months+
Back
Create New Thread